FAQ / Help Center

Frequently Asked Questions

Ordering & Shipping

Do you ship internationally? Yes, we do. INNOVATE ART IMPEX holds an official Importer-Exporter Code (IEC), allowing us to seamlessly ship our premium fabrics, ready-made fashion, and jewelry to clients and businesses worldwide. Shipping rates and times are calculated at checkout based on your global location.

Where do your products ship from? All of our orders are processed, quality-checked, and dispatched from our primary facility and headquarters located in Malad West, Mumbai, India.

Products & Wholesale (B2B)

Do you offer bulk or wholesale pricing? Absolutely. We have a deep history as a B2B supplier and manufacturer. We offer specialized wholesale pricing for bulk fabric orders and large-scale garment procurement. Please contact our support team or reach out to us at +91 91367 92011 to discuss your specific manufacturing requirements.

What types of fabrics do you specialize in? We deal in a vast array of premium textiles. Our core specialties include high-GSM Rayon (Discharge Print, Foil Print, and Plain), Printed Viscose, Cotton Hand Block prints, Butter Crepe, and traditional Banarasi Art Silk.

Are your jewelry items real gold or diamond? We specialize in premium imitation and traditional jewelry. We use high-quality gold-toned and silver-toned plating, adorned with premium artificial stones, American Diamonds (CZ), Kundan, and traditional motifs to recreate hyper-realistic, luxurious designs that are perfect for bridal and festive wear.

Quality & Care

How should I care for my premium printed fabrics? To maintain the vibrant colors and buttery softness of our Discharge Print Rayon and Cotton textiles, we recommend a gentle cold wash with mild detergent. For our Banarasi Art Silks and Foil Print fabrics, professional dry cleaning is highly recommended to preserve the intricate detailing and metallic accents.